Accessibility statement

Pizeta Pharma S.p.A. is committed to making its website accessible in accordance with Directive (EU) 2016/2102 as transposed by Italian Legislative Decree 10/2018 and with Legislative Decree 82/2022 (transposing the European Accessibility Act — Directive (EU) 2019/882).

This Accessibility Statement applies to the website https://pizetapharma.com (including its Italian and English language versions).

1. Conformance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 level AA and the EN 301549 standard, due to the non-conformities listed below.

2. Non-accessible content

2.1 Non-conformance with WCAG 2.1 AA

a) Color contrast at threshold (WCAG 1.4.3). Some secondary labels in #595959 color have a 5.58:1 contrast ratio (meeting the 4.5:1 minimum but borderline). Remediation will be assessed within the continuous improvement process of the site.

b) Full runtime testing pending (WCAG 4.1.1, 4.1.2). Dynamic testing on the public environment is planned after go-live, in relation to the operational evolution of the site.

c) Published PDF documents. Some PDFs are legal/certification documents. Full PDF/UA compliance not yet systematically verified and will be evaluated with the quality office.

2.2 Disproportionate burden

Not applicable.

2.3 Content outside the scope

  • Third-party content (Google Maps widget, social integrations, external CDNs)
  • Pre-2018 archive content not maintained nor used for active procedures
  • Back-office management interfaces (Shopify Admin)

3. Preparation of this statement

This statement was prepared on July 23, 2026.

Methodology

Self-assessment carried out by the technical provider Protocolli Creativi, integrated with:

  • Source code static audit of the custom Shopify theme (~50 files) according to WCAG 2.1 AA
  • Manual testing with assistive technologies (VoiceOver, TalkBack, NVDA)
  • Full keyboard testing on purchase flows
  • Automated tool verification: Lighthouse, axe DevTools, WAVE
  • Color contrast check with WebAIM Contrast Checker

Last audit: July 2026. This statement will be subject to periodic review following significant site changes and/or results of new audits.

4. Feedback and contact

Pizeta Pharma S.p.A. welcomes comments on the accessibility of its website.

Accessibility Officer
Pizeta Pharma S.p.A.
Email: info@pizetapharma.com
Certified email (PEC): greempharmsrl@legalmail.it
Phone: +39 075 9474542
Address: Via Bruno Simonucci, 3 — 06135 Ponte San Giovanni (PG), Italia

Online feedback form: Report an accessibility barrier

Feedback will be handled within 30 days of receipt.

5. Enforcement procedure

In case of unsatisfactory response, users may file a formal report to the Italian Digital Agency (AgID):

Registered office: Via Liszt 21, 00144 Roma (Italy)
Certified email: protocollo@pec.agid.gov.it
Online form: form.agid.gov.it

Regulatory reference: Art. 3-quinquies of Italian Law 4/2004 (Stanca Law) as amended by Legislative Decree 82/2022.

6. Information about the publishing entity

Business name: Pizeta Pharma S.p.A.
Registered office: Via Bruno Simonucci, 3 — 06135 Ponte San Giovanni (PG), Italia
VAT / Tax code: 01956430431
Certified email (PEC): greempharmsrl@legalmail.it
Website: https://pizetapharma.com

Entity type: Private company in the pharmaceutical sector, subject to Legislative Decree 82/2022 as: annual turnover exceeding €7 million, more than 15 employees, provision of B2C e-commerce services in the EU market.

7. Technical remediation already in place

As of July 2026, the following remediation interventions have been completed:

  • Skip to main content link (WCAG 2.4.1)
  • Dynamic lang attribute on HTML element (WCAG 3.1.1)
  • ARIA landmarks on header, main, footer (WCAG 1.3.1)
  • Systematic visible focus with :focus-visible (WCAG 2.4.7)
  • Focus trap in all modal dialogs (WCAG 2.1.2)
  • ARIA attributes on tax code combobox (WCAG 4.1.2)
  • Live regions on toast, cart counters, notifications (WCAG 4.1.3)
  • Form labels associated with inputs and programmatic error messages (WCAG 3.3.1, 3.3.2)
  • Descriptive alt text on all 78 product images (WCAG 1.1.1)
  • Unique and descriptive page titles (WCAG 2.4.2)
  • Heading hierarchy with a single H1 per page (WCAG 1.3.1)
  • XML sitemap at /sitemap.xml (WCAG 2.4.5)
  • Adequate color contrast on main components
  • Reflow at 320px without horizontal scrolling (WCAG 1.4.10)

Statement drafted according to the model provided by AgID Determination No. 526/2022 and subsequent amendments, applied by analogy to private entities within the scope of Legislative Decree 82/2022.